This Privacy Policy describes how OrbitCommand.pro ("we", "us", or "our") collects, uses, and shares information about you when you visit our website at https://orbitcommand.pro (the "Site"). By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
OrbitCommand.pro is an Australian gaming media website operated from Melbourne, Victoria, Australia. We publish game reviews, esports tournament coverage, and gaming news for the Australian community.
For privacy enquiries, please contact us at: [email protected] or write to us at Level 5, 477 Collins Street, Melbourne VIC 3000, Australia.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Submit our contact form (name, email address, message content)
- Subscribe to our newsletter (email address)
- Submit a tournament registration interest form (name, email address)
2.2 Information Collected Automatically
When you visit the Site, we automatically collect certain information, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website or search query
- Date and time of your visit
This information is collected through cookies and similar tracking technologies. Please see our Cookie Policy for more details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your contact form submissions and enquiries
- To send you our newsletter if you have subscribed (you may unsubscribe at any time)
- To notify you about tournament registration updates you have expressed interest in
- To analyse website traffic and improve the Site's content and performance
- To comply with our legal obligations under Australian law
- To detect and prevent fraud or abuse
4. Legal Basis for Processing
We process your personal information on the following legal bases under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs):
- Consent: Where you have given us explicit consent (e.g., newsletter subscription, contact form submission with consent checkbox).
- Legitimate interests: Where processing is necessary for our legitimate interests in operating and improving the Site, provided those interests are not overridden by your rights.
- Legal obligation: Where processing is required to comply with applicable law.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers: Third-party vendors who assist us in operating the Site (e.g., hosting providers, analytics services), subject to confidentiality obligations.
- Legal authorities: Where required by law, court order, or government authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on the Site. For detailed information about the cookies we use and how to manage your preferences, please read our Cookie Policy.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:
- Contact form submissions are retained for up to 2 years.
- Newsletter subscriber data is retained until you unsubscribe.
- Website analytics data is retained for up to 26 months.
8. Your Rights
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au
To exercise any of these rights, please contact us at [email protected].
9. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Post: Level 5, 477 Collins Street, Melbourne VIC 3000, Australia
- Phone: +61 3 9000 1234
- Online: Contact Form